Frequently Asked Questions
Everything you need to know about using Pharma Connect.
What is Pharma Connect?+
Pharma Connect is Jamaica's digital pharmaceutical ecosystem. It connects pharmacies, licensed pharmacists and technicians, distributors, and patients - covering prescription management, professional staffing, and product distribution in one platform.
How do I submit a prescription?+
Create a free patient account, choose a verified pharmacy, and upload your prescription securely from the Prescriptions section of your dashboard. The pharmacy will review it and update the status as they process your order.
Is my health data secure?+
Yes. Prescription files are stored privately and encrypted, access is strictly controlled, and messages are encrypted at rest. We comply with Jamaica's Data Protection Act 2020 and follow GDPR-equivalent safeguards.
How does a pharmacist or technician get verified?+
Sign up as a professional, complete your profile, and submit your licensing details. The Pharma Connect team reviews and verifies your credentials before you can be booked or apply for jobs.
Who can post and apply for jobs?+
Verified pharmacies and distributors can post positions on the job board. Verified pharmacists and pharmacy technicians can apply. Patients can browse the board but cannot apply.
What's the cost for using the platform?+
To create an account and use the platform is free for everyone.
Still have questions?
Reach us at pharmaconnectja@gmail.com